Privacy Policy for Perfect Media IT Solutions

Effective Date: 20/01/2025

Perfect Media IT Solutions (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website at [www.perfectmediaits.com] (“Website”), in compliance with the General Data Protection Regulation (GDPR) of the European Union (EU) and relevant Maltese laws.

Please read this Privacy Policy carefully to understand how we handle your personal data.

  1. Information We Collect

We collect personal data that you voluntarily provide to us when you visit our website, interact with us, or use our services. This may include, but is not limited to:

  • Personal Identification Information: Your name, email address, phone number, company name, etc.
  • Technical Data: This includes IP addresses, browser type, device type, operating system, language preferences, pages visited, and time of visit.
  • Communication Data: Any data you provide when contacting us, including via forms, email, or chat features.
  1. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To provide and improve our services, and respond to inquiries.
  • To personalize your experience on our website.
  • To process transactions and deliver the requested services.
  • To send periodic emails related to your inquiries, subscriptions, or service updates.
  • To comply with our legal obligations under GDPR and Maltese law.
  1. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal grounds:

  • Consent: We may collect and process your personal data with your explicit consent (e.g., when you provide your contact information through a form).
  • Contractual Necessity: We may process personal data when it is necessary to fulfill a contract, such as providing our IT services.
  • Legitimate Interests: We may process data based on our legitimate interests in improving our services and marketing our business, provided these interests do not override your rights and freedoms.
  • Legal Obligation: We may process personal data to comply with legal obligations.
  1. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist us in operating our website or conducting our business, such as web hosting, email services, or payment processors.
  • Legal Requirements: We may disclose your data when required by law or to protect our legal rights, comply with legal processes, or respond to lawful requests by public authorities.
  1. Data Security

We take reasonable steps to protect the personal data you provide to us. We use technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of internet transmission or electronic storage is 100% secure.

  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the services you use.

  1. Your Rights Under GDPR and Maltese Law

As an individual residing within the EU, you have the following rights under the GDPR:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to legal requirements.
  • Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing or on grounds related to your particular situation.
  • Right to Withdraw Consent: If you have provided consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze usage, and serve personalized content and advertisements. Cookies are small files stored on your device. You can control or disable cookies through your browser settings. However, doing so may impact your experience on the website.

  1. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing their privacy policies before providing any personal data.

  1. International Data Transfers

As part of our operations, your personal data may be transferred outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) or other approved mechanisms.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated “Effective Date.” Please review this Privacy Policy regularly for any changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Maltese Data Protection Authority or the supervisory authority in your jurisdiction.